Corporate Travel Company

Leading the client through a data-driven change management process, we facilitated a seamless transition to agile working while revitalising the offices of this global corporate travel company through our Frankfurt office design and build services. This transformation amalgamated three separate offices into a unified workspace, yielding significant financial gains and enhancing overall workplace productivity.

Client challenges

Consolidating three Frankfurt office locations into a unified, agile workspace.

Staff apprehension about transitioning to agile working was compounded by the unique scenario of joining colleagues who had never worked together under the same roof.

The client was met with concerns from staff about securing bookable meeting space within the agile office layout.

Transformational impact

AIS worked closely with the client’s in-house corporate real estate team, providing in-depth workplace strategy to navigate the consolidation.

AIS implemented a robust change management process, focusing on addressing staff concerns and effective communication.

A streamlined mobile booking system for all meeting spaces was implemented, ensuring transparency, accessibility, and ease of reservation.

Agile office design and global portfolio optimisation

Having previously collaborated with the client in Berlin, where we achieved a remarkable 52% reduction in space, our client recognised the invaluable expertise of our in-house workplace strategy and design team. When the time came to reassess their office strategy in Frankfurt, they turned to us once again.

Working hand-in-hand with the client’s in-house corporate real estate team, we crafted a dynamic workplace design, effectively consolidating their three distinct Frankfurt office locations into a single, agile workspace.

Our in-house workplace strategy team played a crucial role throughout the entire project, assisting the client in managing the significant changes needed for such a consolidation. They crafted a well-integrated strategy, ensuring a smooth transition to agile working by guiding staff and fostering the necessary cultural changes for a positive shift.

Enabling mobile technology to facilitate agile working

Comprising a diverse mix of formal collaboration zones, including meeting spaces for 2-22 occupants, dedicated focus booths for solitary work and an impressive front-of-house client zone, the new workplace is meticulously designed to fulfil all staff and client requirements despite a drastic reduction in footprint. Moreover, each designated space is enhanced by mobile technology, empowering staff with the flexibility to choose where and how they prefer to work.

In the heart of this transformed workspace, we introduced an all-staff community hub that stands as the nucleus of the office environment. This dynamic hub caters to various needs, serving as a communal space for staff lunches, hosting town halls, and facilitating impromptu meetings. This space was crucial in the change management process to enhance collaboration and communication among the staff, reinforcing a positive cultural shift toward agile working.

Strategic partnerships in action: reshaping workspaces for efficiency

The successful conclusion of projects in Berlin and Frankfurt prompted a comprehensive re-evaluation of the client’s global office portfolio. Since our partnership first began back in 2016 we have completed over 80 projects with this client and through the rollout of agile working, helped to reduce their workplace portfolio by over 32% across a number of EMEA locations. Subsequently, we have established their Global Workplace Design Standards Policy, now implemented in various locations, ensuring standardised workplace design and construction excellence across the board.

Connect with our Partnerships team to discover how our expertise can empower you to optimise the utilisation of your office portfolio. Reach out to us today.